A passionate, results-driven dermatologist in Navi Mumbai, dedicated to helping her patients look and feel their best. Her clinic exudes a perfect blend of luxury and comfort, making every patient feel like they’re in the right hands. But, as with any great success story, there was a twist: her Google My Business (GMB) profile was unexpectedly suspended.
This hiccup took a toll on her clinic’s online visibility, making it tough for potential patients to discover her services. To make matters more exciting, Dr. Ahuja had just moved to a chic new location in Navi Mumbai, and she wanted her online identity to reflect this fresh new chapter in her practice. That’s when she reached out to us at Praxis
When we first assessed Dr. Ahuja's situation, we quickly realized there were two key hurdles standing in her way:
Her Google My Business profile had been suspended, which meant her clinic wasn’t showing up in local searches—leaving potential patients in the dark about her exceptional dermatology services.
Dr. Ahuja had recently moved to a stylish new clinic in Navi Mumbai, and her old clinic name—TVAK SKIN CLINIC: Skin Care Clinic by Dr. Sonal Ahuja—was no longer aligned with the sleek, high-end vibe of her new space. It was time for a fresh online identity to reflect the elevated experience her patients could expect.
We aimed to strengthen Dr. Ahuja’s clinic’s online presence and reputation by updating its branding, making it easier for local patients to find, and reflecting its focus on premium skin care. We wanted to regain control of the GMB listing, update the address, and preserve existing patient reviews. We also aimed to create a modern website that showcased Dr. Ahuja’s expertise and renamed the clinic to reflect its aesthetic treatments better.
We faced two main challenges while assisting Dr. Sonal Ahuja. First, her Google My Business (GMB) profile was suspended, which limited her clinic's online visibility. We had to raise a ticket with Google and navigate the process of reinstating the account. Second, there was a branding conflict as the original name, "TVAK Skin Clinic: Skin Care Clinic by Dr. Sonal Ahuja," didn’t align with the professional image Dr. Ahuja wanted.
Our mission was clear:
Here’s how Dr. Ahuja’s practice looks today—better than ever:
1. GMB Profile Revived & Rebranded: Dr. Ahuja’s GMB profile was successfully recovered and updated to Skin Aesthete by Sonal Ahuja, along with her new clinic’s location. Local visibility shot up, attracting new patients in Navi Mumbai.
2. Skyrocketing Online Visibility: With her GMB profile back online and optimized for local searches, Dr. Ahuja’s clinic now ranks higher, showing up in search results for dermatology services in the area.
3. A Sleek, Modern Website: We launched a stunning website that mirrored the aesthetic of her new clinic. It’s user-friendly, engaging, and features everything from patient success stories to easy appointment scheduling.
4. Seamless Brand Transition:The transition was smooth—no reviews lost, no reputation harmed. Existing patients recognized the rebranding, and everything was in perfect harmony, from the clinic’s physical location to its digital identity.
Dr. Ahuja’s journey from GMB suspension to brand revival is proof that setbacks can lead to powerful comebacks. By recovering her GMB profile, rebranding her clinic name, and designing a sleek website, we helped her create a cohesive, professional digital presence that accurately reflects the quality and sophistication of her new clinic.
Today, Skin Aesthete by Sonal Ahuja stands tall as a trusted, modern dermatology practice in Navi Mumbai, radiating confidence both online and offline.