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Turning A GMB Setback Into A Powerful Brand Rebirth

Turning A GMB Setback Into A Powerful Brand Rebirth

10

MEET

Dr. Sonal Ahuja

A passionate, results-driven dermatologist in Navi Mumbai, dedicated to helping her patients look and feel their best. Her clinic exudes a perfect blend of luxury and comfort, making every patient feel like they’re in the right hands. But, as with any great success story, there was a twist: her Google My Business (GMB) profile was unexpectedly suspended.

Initial Assessment

Overcoming digital visibility challenges and rebranding to match the upscale experience of Dr. Ahuja’s new clinic.

Dr. Ahuja's clinic wasn't visible in local searches due to a suspended Google My Business profile.
The old clinic name no longer matched the sleek, high-end vibe of her new Navi Mumbai location.
Dr. Ahuja needed a new brand image to reflect her elevated patient experience.

Suggestion:

Revitalising Dr. Ahuja’s Online Presence and Brand

1
We focused on enhancing Dr. Ahuja’s clinic’s online visibility and reputation by refreshing its branding to reflect its premium skin care offerings.
2
We worked to regain control of the Google My Business listing, updating the clinic’s address and preserving valuable patient reviews.
3
We aimed to design a contemporary website that highlights Dr. Ahuja’s expertise and services in aesthetic treatments.
4
The clinic was renamed to align more closely with its focus on advanced aesthetic treatments

Challenges Faced

We faced two main challenges while assisting Dr. Sonal Ahuja. First, her Google My Business (GMB) profile was suspended, which limited her clinic’s online visibility. We had to raise a ticket with Google and navigate the process of reinstating the account. Second, there was a branding conflict as the original name, “TVAK Skin Clinic: Skin Care Clinic by Dr. Sonal Ahuja,” didn’t align with the professional image Dr. Ahuja wanted.

The Objective

1
Restore Dr. Ahuja’s GMB profile to ensure her clinic is discoverable again.
2
ebrand her online presence to align with her new identity, including renaming the clinic to “Skin Aesthete by Sonal Ahuja” to reflect better the professional image she wanted. Cases option.
3
Launch a website that represents her advanced dermatology services and aesthetic space.
4
Execute a seamless transition without losing patient reviews or reputation.

Results

Here’s how Dr. Ahuja’s practice looks today—better than ever:

Dr. Ahuja’s GMB profile was successfully recovered and updated to Skin Aesthete by Sonal Ahuja, along with her new clinic’s location. Local visibility shot up, attracting new patients in Navi Mumbai.
With her GMB profile back online and optimized for local searches, Dr. Ahuja’s clinic now ranks higher, showing up in search results for dermatology services in the area.
We launched a stunning website that mirrored the aesthetic of her new clinic. It’s user-friendly, engaging, and features everything from patient success stories to easy appointment scheduling.
The transition was smooth—no reviews lost, no reputation harmed. Existing patients recognized the rebranding, and everything was in perfect harmony, from the clinic’s physical location to its digital identity.

A New Era for Dr. Sonal Ahuja’s Practice

Dr. Ahuja’s journey from GMB suspension to brand revival is proof that setbacks can lead to powerful comebacks. By recovering her GMB profile, rebranding her clinic name, and designing a sleek website, we helped her create a cohesive, professional digital presence that accurately reflects the quality and sophistication of her new clinic.

Today, Skin Aesthete by Sonal Ahuja stands tall as a trusted, modern dermatology practice in Navi Mumbai, radiating confidence both online and offline.

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Project Information
Dr. Sonal Ahuja
Dermatologist
Grow Your Practice With Praxis
Grow Your Practice With Praxis

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